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Admin
  • May 15, 2019
What are soft skills? Why Soft skills are imperative to learn.

While your technical skills may get your foot in the door, your people skills are what open most of the doors to come. Your work ethic, your attitude, your communication skills, your emotional intelligence and a whole host of other personal attributes are the soft skills that are crucial for career success.
With these soft skills you can excel as a leader. Problem solving, delegating, motivating, and team building are all much easier if you have good soft skills. Knowing how to get along with people – and displaying a positive attitude – are crucial for success.
The problem is, the importance of these soft skills is often undervalued, and there is far less training provided for them than hard skills. For some reason, organizations seem to expect people know how to behave on the job. They tend to assume that everyone knows and understands the importance of being on time, taking initiative, being friendly, and producing high quality work.
When your workforce has lots of technical skills but an absence of soft skills, you have a soft skills gap. Soft skills are what accompany the hard skills, and help your organization use its technical expertise to full advantage.

If you're really good at getting clients, and not so good at retaining them, chances are you have a soft skills gap. If you have lots of staff turnover and have to keep retraining people, chances are you have a soft skills gap.

When you have lots of managers but no real leaders – that's a soft skills gap

In fact, whenever you are unable to capitalize on the wealth of knowledge, experience and proficiency within your team, then you should be assessing the level of communication and interpersonal skills that are present in your organization. The workplace has evolved an interpersonal dynamic that can't be ignored. The acts of listening, presenting ideas, resolving conflict, and fostering an open and honest work environment all come down to knowing how to build and maintain relationships with people. It's those relationships that allow people to participate fully in team projects, show appreciation for others, and enlist support for their projects. It's important for you to recognize the vital role soft skills play within your team and not only work on developing them within yourself, but encourage their development throughout the organization. Areas to examine and evaluate include :

  • Personal accountability
  • The degree of collaboration
  • Interpersonal negotiation skills
  • Conflict resolution
  • People's adaptability and flexibility
  • The clarity of communications
  • Creative thinking
  • Coaching and mentoring

The more of these things you see around you, the better people's soft skills are likely to be within your organization. These all have a significant impact on the attitude a person brings to interactions with clients, customers, colleagues, supervisors, and other stakeholders. The more positive someone's attitude is, the better that person's relationships will be. That's what fosters great team performance.




Blog 2


Admin
  • May 15, 2019
Soft Skills Training

Some of the soft skills trainees can expect to gain during Learning project are the following:
Adaptability : We can’t always plan for everything. Being able to adapt to new developments and still achieve your goal is an important skill in the business world and during a Service Learning project.
Intercultural Competence : Travelling overseas will expose students to new cultures and how people in other countries are living and what challenges they face on a day-to-day basis.
Empathy : By partaking in Service Learning projects, students will be exposed to different cultures and people that live very different lives. This exposure creates empathy as they start to relate to other peoples problems and circumstances.
Communication : An important skill of working in a team is being able to communicate. During a service learning project, you will need to communicate your ideas and explain your thought process when presenting a possible solution to a problem.
Problem Solving : The ability to collect data, analyze, interpret and explain the results to solve a problem or suggest the next steps that should be taken.
Leadership : During a Learning project, learners will need to show leadership even if they aren’t in an authoritative position. They will need to motivate themselves and others and show that they can manage a project from beginning to end.

Yes, sometimes it can be quite frustrating when your British Clients/friends find it impossible to understand your speech and vice versa. And this communication gap could have a damaging impact on your business deals/job.

What are soft skills? Why is Soft skills important to learn ?

While your technical skills may get your foot in the door, your people skills are what open most of the doors to come. Your work ethic, your attitude, your communication skills, your emotional intelligence and a whole host of other personal attributes are the soft skills that are crucial for career success.
With these soft skills you can excel as a leader. Problem solving, delegating, motivating, and team building are all much easier if you have good soft skills. Knowing how to get along with people – and displaying a positive attitude – are crucial for success.
The problem is, the importance of these soft skills is often undervalued, and there is far less training provided for them than hard skills. For some reason, organizations seem to expect people know how to behave on the job. They tend to assume that everyone knows and understands the importance of being on time, taking initiative, being friendly, and producing high quality work. When your workforce has lots of technical skills but an absence of soft skills, you have a soft skills gap. Soft skills are what accompany the hard skills, and help your organization use its technical expertise to full advantage.

If you're really good at getting clients, and not so good at retaining them, chances are you have a soft skills gap. If you have lots of staff turnover and have to keep retraining people, chances are you have a soft skills gap.
When you have lots of managers but no real leaders – that's a soft skills gap. In fact, whenever you are unable to capitalize on the wealth of knowledge, experience and proficiency within your team, then you should be assessing the level of communication and interpersonal skills that are present in your organization.
The workplace has evolved an interpersonal dynamic that can't be ignored. The acts of listening, presenting ideas, resolving conflict, and fostering an open and honest work environment all come down to knowing how to build and maintain relationships with people. It's those relationships that allow people to participate fully in team projects, show appreciation for others, and enlist support for their projects.
It's important for you to recognize the vital role soft skills play within your team and not only work on developing them within yourself, but encourage their development throughout the organization. Areas to examine and evaluate include :

  • Personal accountability
  • The degree of collaboration
  • Interpersonal negotiation skills
  • Conflict resolution
  • People's adaptability and flexibility
  • The clarity of communications
  • Creative thinking
  • Coaching and mentoring

The more of these things you see around you, the better people's soft skills are likely to be within your organization. These all have a significant impact on the attitude a person brings to interactions with clients, customers, colleagues, supervisors, and other stakeholders. The more positive someone's attitude is, the better that person's relationships will be. That's what fosters great team performance and leads people to contribute strongly to the organization's vision and strategy.

So why wait? join our expert training program in British Accent now.
Weekdays as well as Weekend classes available.

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